Not Your Copier’s Fault: 3 Common Multifunction Printer Problems

At Metroland Business Machines, we know how essential your multifunction printer (MFP) is to keeping your office running smoothly. From scanning and copying to printing and faxing, it’s the workhorse behind your daily operations. But when problems arise, it’s easy to assume the machine is to blame. In reality, most common issues stem from the environment, setup, or user habits, not the hardware.

Here are three of the most frequent multifunction printer problems—and how we help our clients solve them:

1. Paper Jams: The Perennial Office Frustration

If your device seems to jam frequently, don’t worry—there’s usually a simple fix. Most paper jams are caused by:
Low-quality or improperly stored paper that absorbs moisture or curls
Overfilled paper trays or misaligned paper guides

Metroland Solution: We train your team on proper loading techniques, recommend premium paper brands that perform reliably, and offer preventive maintenance plans to keep your device clean and jam-free.

In the meantime, know that Sharp MFPs have built-in LED indicators that show exactly where the jam is, making removal easier.

2. Network & Connectivity Issues

Trouble scanning to email? Printing delayed or failing? These issues are often network-related, rather than multifunction printer malfunctions. Common culprits include:

  • IP address conflicts
  • Firewall or email server changes

Metroland Solution: Our team works directly with your IT staff or service provider to configure your devices properly, ensuring smooth, secure connectivity across your network. We also offer remote monitoring to catch issues before they affect your workflow.

3. Sluggish Performance or Freezing

If your multifunction printer is slowing down or locking up, it may be struggling with today’s larger files and more complex workflows. Common causes:
  • Insufficient memory
  • Generic or outdated print drivers

Metroland Solution: We assess your current equipment and optimize your software drivers for performance. And when it’s time for an upgrade, we help you choose the right MFP solution—one built for speed, reliability, and today’s demands.

Partner with Pros Who Know Office Tech

At Metroland Business Machines, we don’t just sell and service multifunction printers—we help your team get the most out of them. From expert setup and user training to long-term support and supplies, we’re here to ensure your office runs like a well-oiled machine.

Think your copier is the problem? Let’s take a closer look together.

Contact our service team today or schedule a no-obligation assessment.
Posted in Blog

Leave a Comment