Service Request Forms

Uh-oh! Did something stop working?

Nothing to worry about. Our team of service and support experts stands ready to help our customers on a moments notice.

Hardware Request Form

  • This is found on the "Metroland" sticker on the machine.
  • This field is for validation purposes and should be left unchanged.

Software Services

If one or more of your hardware/software services aren’t working, or of your machine needs upgrades, click the button below to create a software service ticket. Our IT support team will reach out to you to set up a time for remote support.

Create a Remote Support Ticket